FAQ
Frequently Asked Questions
Everything buyers usually ask before ordering an embroidered wall mural.
Products & Materials
What exactly is an embroidered wall mural? +
A wall mural embroidered stitch by stitch on fabric — not printed. High-strength polyester thread is stitched onto a 100% polyester warp-knitted base cloth, so the pattern has real texture and depth that inkjet printing cannot reproduce.
What are the base fabric and thread materials? +
Base cloth: 100% polyester warp-knitted fabric. Thread: high-strength polyester embroidery thread. Both are durable, dimensionally stable and suitable for interior wall use.
Does the mural smell of formaldehyde? +
No. Our murals are independently tested to GB 18401-2010 (Class C, for decorative wall materials). Formaldehyde was not detected, and decomposable aromatic amines were not detected.
How is an embroidered mural different from printed wallpaper? +
Printed wallpaper puts ink on paper. An embroidered mural puts thread in fabric — the pattern is physical, with a slight relief you can feel. It also lasts longer: the colors are in the thread itself, not printed on a surface.
Customization
Can you embroider my own design? +
Yes. Send a high-resolution image and we digitize it into an embroidery stitch card — a one-time card-making fee, after which the pattern is yours to rerun.
What sizes can you make? +
Any size your wall needs. Murals are made to your exact dimensions — tell us the width and height and we scale the pattern accordingly.
Can you match a specific color? +
Yes. Send a photo of the room or a paint reference and we adjust thread colors at the proof stage, before stitching begins.
Ordering & Lead Time
What is the minimum order quantity? +
No fixed MOQ. A single mural for one wall is a normal order for us.
How long does production take? +
Most murals ship within 7–15 days after proof approval. Custom designs need an additional 5–7 days for stitch-card making.
How is pricing calculated? +
Pricing depends on mural size, stitch count and pattern complexity. Send us your wall dimensions and pattern choice and we quote within 24 hours.
Shipping & Installation
Do you ship internationally? +
Yes — we export to over 40 countries including the United States, United Kingdom, Germany, UAE, Saudi Arabia, Vietnam, Thailand, Malaysia, Australia and Canada. Murals are rolled and packed for safe delivery.
How is the mural installed? +
Like premium wallpaper or fabric wallcovering: your installer uses standard wallpaper adhesive. Installation guidance is supplied with every order.
How do I clean an embroidered mural? +
Light dusting or gentle vacuuming with a brush head. The embroidery is durable for interior use; avoid aggressive rubbing on the raised stitches.
The House of Yanxiu
Still have a question?
Send us your wall dimensions or a photo — we reply within 24 hours.
- 16 Years
- Embroidery Expertise
- 100+ Machines
- Dedicated Single-Embroidery Units
- 10,000+ Patterns
- Copyright-Registered Designs
- GB 18401 Tested
- Formaldehyde-Free, Azo-Free